Communication and Outsourcing

This papers looks at the very important topic of communication from many angles. The kinds of communication technology being used in outsourcing and in internal communication within India, the language issues (French, Spanish), the implications of India’s foundation in the English language, the style of Indian communication, the regional nuances, email protocols, the phone habits, the Indian listening and learning style, the differences in writing, the cultural issues, the pronunciation, Indian vs Western documentation standards and perceptions etc.

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