Managing Talent in India's Outsourcing Industry - Conclusion

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A few decades ago, “labor’ was yet another input that went into production or delivery of services. Today, it is arguably the most valuable factor of production. The most spectacular illustration of this paradigm shift is the rise of the outsourcing industry in countries like India. Abundance of skilled manpower is the single most important factor that lured multinationals to India, China and other emerging markets. Today more and more countries are joining the fray with large numbers of educated multilingual professionals. For India to maintain its position as the leading destination for high-end, sophisticated business and knowledge outsourcing, it needs to evolve innovative and proactive practices for acquiring and retaining talent.