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Subhiksha Home Delivery Performs Below Par

Consumer reports on retail outlets

This is a consumer report on Subhiksha - by far the worst pharmacy in the world. In Subhiksha shops the service is quite poor and unprofessional. The workers are not paid too well, and they do not have good manners. At their pharmacy they don't even have a proper pharmacist. They have no clue of what you need and cannot even communicate properly.

When it comes to home delivery, it is the worst I have seen. I am in Hyderabad, and when I ordered some medicines they only brought 5 out of the 9 things I had ordered. Total waste of my time.

There is an online/call center based warehouse called MedEx (www.medex.in) and you call them at a certain number or place order online and you get the medicines on time and the FULL order. This is called convenient service. And the best part is Medex is 100% home delivery business - they have no store front at all. I heard they are doing well. The whole ISB MBA campus is ordering from there.

Report from: Ashish Reddy

 

 

 

 

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